Privacy Policy

At Regal Polythene Ltd T/A Regal Disposables, we respect your privacy and we are committed to protecting it.  This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.regaldisposables.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is, Regal Polythene Limited T/A Regal Disposables Limited, a company registered in England and Wales under company number 04216413 and having its registered address at: Unit 2, Shell Green, Bennetts Lane, Widnes, Cheshire, WA8 0GW.

What information is collected about me?

We will collect and process the following data about you:

Information you give us.

This is information about you that you give us by filling in forms on our site www.regaldisposables.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register with us to receive our products and services updates and when you report a problem with our site.

The information you give us may include:

• Your name.
• Contact details such as phone numbers, email, and postal addresses.
• Your job title and the company or organisation you represent.
• Bank details required for processing payments/credits.
• Feedback submitted voluntarily in response to customer surveys.
• Information about use of our website.

Information we collect about you.

When you visit our site we will automatically collect the following information when you interact, using cookies.

• technical information, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number that is used to contact our office number(s).

What do you do with my information?

Information you give to us.

We will use this information:

• To respond to enquiries, process orders, and administer your account.
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you.

Information collected via cookies on our website is used to personalise your experience, as well as to monitor traffic on the site and improve overall functionality. It is also used for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes as a part of our efforts to keep our site safe and secure.

Retention periods for personal information are regularly reviewed, alongside our privacy policy.  Your information is only held for as long as is necessary, unless destroying it conflicts with our own statutory requirements.

Who has access to my information?

Whenever your data is processed we ensure that we always keep your personal data rights in high regard.  Suitable safeguards are in place within our organisation to prevent unauthorised access and disclosure of personal information.

We will not sell or rent your information to third parties.  We will not share your information with third parties for marketing purposes, however your information may be handled by third party service providers (such as email, hosted data storage and disaster recovery services).  As such we also require that these service providers have taken appropriate steps to ensure that your data is protected.

My rights and access to information

You have rights to access the personal information that we hold about you and to request correction of such information. It is your right to request the release, amendment, or deletion of your personal information; so long as your request does not conflict with any of our own statutory obligations.

Information on your privacy rights, including your right to complain in relation to any misuse of personal data, can be obtained from the Information Commissioner’s Office (ICO).

Contact Information

If you have any questions or requests in regards to this policy, you can email us at sales@regaldisposables.co.uk or write to us at Regal Disposables Ltd, Unit 2, Shell Green, Bennetts Lane, Widnes, Cheshire, WA8 0GW.

This policy was last updated on 16th May 2018.